Application form

You will provide support to people in their own home in a way that reflects the needs of each person, delivering personalised support to each person.

Responsible to: Service Leader

You will provide care and support to enhance the person’s wellbeing. For example, you might need to support someone with their health, with managing at home, with personal care or with pursuing hobbies and interests both within their home and the wider community. As each person is different, the support provided to each person will be different.

Because of our commitment to providing a flexible, personal service, the role is as varied and diverse as the people we support. You will build relationships with health colleagues, family, friends, others in the community and work together to enable the person to live well at home and in their local community.

Job Description 

• To support people with dignity, kindness and respect at all times.
• To know what matters to the person and how they want to be supported in line with Support Plans and Risk Assessments. Support will have been designed with each person, to focus on what is important in his or her life.
• Enabling people to live the life they want, whilst staying healthy, safe and well.
• Provide safe, flexible and responsive support in line with support requirements and legislation.
• Have a duty to challenge or report poor practice or anything else that concerns you that might constitute or lead to abuse or neglect. IAS has a whistleblowing policy that you are bound by, and protects those who report.
• To support and enable the person to do as much for themselves as they are able, so that people maintain or develop skills that help them stay safe and well, and live at home. i.e. Domestic skills, leisure activities, socialising, life skills.
• To involve the person in all decisions affecting their life, as far as possible, and always look for ways to support the person to feel in control of their life and service.
• Support and encourage people to maintain their personal hygiene, sometimes including intimate personal care to vulnerable people.
• To maintain written records, including learning logs to record information, enabling us to continually listen and learn from the person we are supporting.
• To assess any risks and support people in their personal development in a responsible way.
• Enable people supported to achieve planned goals and personal outcomes.
• To actively seek community connections and opportunities to bring pleasure and purpose into the lives of people we support both at home and in the wider community based on what the person supported wants to do.
• To work in positive partnership with other people and agencies involved in the person's’ life.
• To help the person you are supporting to maintain family connections and friendships.
• To contribute to person-centered reviews.
• To contribute to developing and upholding the team agreements, that describe how you work together.
• To work flexibly according to what matters to people and how they want to be supported.
• To play a part in arranging cover for sickness on a rotational basis.
• To participate in planned and structured job consultations.
• To develop and keep your One Page Profile up to date.
• To participate in induction and training.
  • Performing such other duties as may be required to achieve the objectives of the Company.

Person Specification 

1. Attitudes that value vulnerable people as a whole person of equal worth to anyone else, with the same right to be treated with respect. Treat others, as you would expect to be treated yourself.
2. Ability to develop great relationships with people we support and colleagues, treating everyone with respect, compassion and kindness
3. Awareness of the importance of confidentiality and maintain this at all times.
4. Skills in recognising change, however small it may be and responding to it.
5. Ability to work in a team and contribute to it. The ability to work alone within the team objectives - this means being able to solve problems and use your own initiative.
6. Ability to have conversations with people we support to better understand what they can do, rather than what they can't do
7. A curiosity to get to know people through good conversation and share a little of who you are.
8. Ability to learn about the local community, in terms of learning what’s out and about around people who might receive social care and support that would enrich their lives
9. Willingness to explore and learn about the person supported and what matters to them focusing on their strengths, their gifts, their talents and creatively think about how they may be used in their home or to connect a person to their local community
10. Willingness to share skills and hobbies with individuals, working with them on a one to one basis both inside and outside the home. Helping individuals to make the most of the local resources.
11. Ability to communicate with the individuals and other people (e.g. families, other agencies) on their behalf.
12. Enhanced Disclosure from DBS.
13. Willingness to work unsociable hours (including sleep-ins or waking nights). Hours worked by support worker will include split shifts, weekends, bank holidays, early mornings and evenings. Sleep-ins and/or waking shifts will also be required depending on the needs of the individuals within the basic unit.
14. Ability to work flexibly within the service and network